[rt-users] History order 3.8.7

[Laura Grella]

We just upgraded to 3.8.7 from 3.6.6 and so far so good...The only question I
have is about the order history of tickets. I understand that you can now
modify the history order from the UI under preferences->ticket display->show
oldest history first and set it to no, which is what I did, but that only
set it for my account. I want it to be the global setting for everyone in my
organization. I do not want to tell everyone that they need to set it since
they do not have the 'modify self' right so they do not get the preferences
link. How can I globally set this for everyone?

Thanks,
Laura
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