[rt-users] status other than "open" in "RT at a glance"

David Griffith dgriffi at cs.csubak.edu
Tue Mar 16 12:16:42 EDT 2010


Some months ago I added a custom status of "stalled".  Lately I've been 
having a lot more things marked "stalled" and I would like such tickets 
appear in "10 highest priority tickets I own".  How can I do this?

Second question:  I forgot how to create custom statuses.  How is that 
done?

-- 
David Griffith
dgriffi at cs.csubak.edu

A: Because it fouls the order in which people normally read text.
Q: Why is top-posting such a bad thing?
A: Top-posting.
Q: What is the most annoying thing in e-mail?



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