[rt-users] Forward ticket -> Entry in Ticket history

[Stefan.Rueetschli at securiton.ch]

Hi
 
I'd like to make an entry in the ticket history, if I forward a ticket transaction via e-mail.
At the moment, forwarding of a transaction works fine, but I have no notice in the ticket history.
 
Is there a way to do this with a scrip?
Does anybody know how to do that?
 
Thx
Stefan

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