[rt-users] How to install RT global to handel 11 accounts seperately?

Michelle Konzack linux4michelle at tamay-dogan.net
Sun Mar 21 13:17:53 EDT 2010


Hello Torsten Brumm,

####  I am ON THE LIST and do not need to be CC'ed  ####

Am 2010-03-21 12:40:51, hacktest Du folgendes herunter:
> Yes, thats correct, but why you need this? RT can handle this for you, why
> several vhosts?

Because I use SUBDOMAINS for several different things and one  of  those
things are

      itsystems.tamay-dogan.net
    electronica.tamay-dogan.net
        energia.tamay-dogan.net
             support.tdwave.net
            business.tdwave.net

which are on the same physical host for examle and have nothing to  with
each other and nearly each ofthse has two or more RT things running.

> You grant Department Sales at bar.com the rights to see their your and
> sales at foo.com the rights to see their one requests
> 
> And yes, you can also setup rt in that way that all department queues come
> with their own RT Subject line.

This had not worked for me.

Thanks, Greetings and nice Day/Evening
    Michelle Konzack
    Systemadministrator
    24V Electronic Engineer
    Tamay Dogan Network
    Debian GNU/Linux Consultant

-- 
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