[rt-users] Determine Queue based off of email domain

[Dustin Berube]

On Sun, Mar 21, 2010 at 11:06 PM, Matt Hoover <matt at hoov.net> wrote:

> Dustin-
>
> I think the best way to handle that would be thru your postfix
> configuration.  Just send each alias to a different Q...
>
> http://www.postfix.org/VIRTUAL_README.html#virtual_alias
>
> Once you have email being delivered to those aliases  -follow the wiki and
> pipe your email to rt-mailgate and specify the queue.
>
> http://wiki.bestpractical.com/view/ManualEmailConfig
>
> Matt
>

Matt,
I don't disagree with you, using the procmail recipes was the best option in
this scenario due to politics. The outside entities that I deal with will
not change the support email address so I had to make it work with what I
had.

Actually the procmail recipes I posted are working extremely well in this
environment. Basically postfix is just passing the messages over to procmail
for filtering and delivery. I set the mailbox_command directive in
/etc/postfix/main.cf to equal this:

mailbox_command = /usr/bin/procmail
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