[rt-users] CommandByMail hide commands

Kenneth Marshall ktm at rice.edu
Mon Mar 22 09:04:05 EDT 2010


What about using the comment address and not the E-mail
address. It should also be possible to make a patch to
strip them out, maybe to a separate attachment to help
debug problems.

Ken

On Sun, Mar 21, 2010 at 01:39:53PM +0100, polloxx wrote:
> Dear list,
> 
> Is there a way to hide CommandByMail commands from the requestor?
> When we 'resolve' a ticket via mail the requestor receives the mail.
> Can we hide this?
> 
> Thx,
> P.
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