[rt-users] Requestor not notified on ticket rejection

[Kevin Falcone]

On Thu, Mar 11, 2010 at 12:28:48PM -0600, Michael Ellis wrote:
> I'm having a problem where requestors are not being notified when their 
> request is rejected. Is this normal RT behavior?

RT does not ship with a script for that, but newer RTs come with an On
Reject condition you can use

-kevin
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