[rt-users] Sending html mails using web interface

[Kevin Falcone]

On Wed, Mar 24, 2010 at 02:39:50PM +0530, Praveen C wrote:
> 
>    > Have you followed the documentation in docs/templates.pod ?
> 
>    I refered docs/templates.pod. That helped me to send html mails using templates. When I am
>    sending from RT web interface for replying any ticket, mails not parsing to html and sending
>    as content-type: text/plain

All mail sends using templates.
It sounds like your correspondence templates are not html

-kevin
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