[rt-users] Mail suddenly quit -- Email.pm line 405 -- sendmailpipe

[Brian Lawson]

Kevin,

I didn't change the SendMailPath.  Ahhh.  That might be a problem.  I
just looked in my RT_Config.pm file (because SendMailPath is not set in
RT_SiteConfig.pm) and it has the following: "Set($SendmailPath,
'sendmailpipe');"  Since this is case sensitive and the 'm' in 'mail' is
lower case, that might be the problem. Correct?

-Brian

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com
[mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin
Falcone
Sent: Thursday, March 25, 2010 1:22 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Mail suddenly quit -- Email.pm line 405 --
sendmailpipe

On Thu, Mar 25, 2010 at 11:55:14AM -0500, Brian Lawson wrote:
>    I got it working by changing sendmailpipe to just sendmail and
removing the "-t" option on the
>    commands, but I still want to understand why it quit all of a
sudden.

You don't say what version you're running, but most likely your
SendmailPath was wrong.  sendmailpipe is not a program, but instead it
tells RT to open a pipe to the sendmail command.

-kevin



> 
>
------------------------------------------------------------------------
----------------------
> 
>    From: rt-users-bounces at lists.bestpractical.com
>    [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of
Brian Lawson
>    Sent: Thursday, March 25, 2010 9:01 AM
>    To: rt-users at lists.bestpractical.com
>    Subject: [rt-users] Mail suddenly quit -- Email.pm line 405 --
sendmailpipe
> 
> 
> 
>    Newbie here.
> 
> 
> 
>    I have not changed anything in the RT_Config.pm and
RT_SiteConfig.pm does not remap
>    $MailCommand to anything else.
> 
>    Suddenly today I see the following message in the syslog:
> 
> 
> 
>    Mar 25 08:38:28 helpdesk RT: Can't exec "sendmailpipe": No such
file or directory at
>    /opt/rt3/bin/../lib/RT/Interface/Email.pm line 405.
>    (/opt/rt3/bin/../lib/RT/Interface/Email.pm:405)
> 
> 
> 
>    I have not been able to find the sendmailpipe executable, and do
not know where it was
>    previously.
> 
> 
> 
>    Can anyone help?
> 
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This communication, together with any attachments hereto or links contained herein, is for the sole use of the intended recipient(s) and may contain information that is confidential or legally protected. If you are not the intended recipient, you are hereby notified that any review, disclosure, copying, dissemination, distribution or use of this communication is STRICTLY PROHIBITED. If you have received this communication in error, please notify the sender immediately by return e-mail message and delete the original and all copies of the communication, along with any attachments hereto or links herein, from your system.