[rt-users] How do I edit RT System's saved searches?

Kevin Falcone falcone at bestpractical.com
Mon Mar 29 18:08:22 EDT 2010


On Mon, Mar 29, 2010 at 05:04:35PM -0400, Todd Chapman wrote:
> On Mon, Mar 29, 2010 at 4:30 PM, Kevin Falcone
> <falcone at bestpractical.com> wrote:
> > On Mon, Mar 29, 2010 at 04:18:24PM -0400, Todd Chapman wrote:
> >> I think this was the case at one time but I don't think so know. To
> >> clarify, I'm referring to the ones installed from /etc/initialdata.
> >
> > You can definitely edit searches when logged in as root and clicking
> > on the Edit link on the homepage.
> >
> > They do not show up under "RT System's saved searches" in the query
> > builder.
> 
> That let's you edit the format but not the query itself, nor the
> description. I'll just create new queries instead.

You missed
"You can also edit the predefined search itself: Search - Unowned Tickets"

-kevin

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