[rt-users] RT Survey plugin

[Elton S. Fenner]

On 29-03-2010 19:00, Todd Chapman wrote:
> You could just have the resolved template include a link to a survey
> monkey. http://www.surveymonkey.com/
>   


Thanks, I'm gonna take a close look at this.
Elton



> On Mon, Mar 29, 2010 at 5:15 PM, Elton S. Fenner
> <elton.fenner at al.rs.gov.br> wrote:
>   
>> Hi,
>>
>> I installed RT and I'm very happy with the result.
>> I have about 2,500 tickets a month around 100 people working on 20 queues..
>> Installed Active Directory authentication and many other plugins.
>>
>> Now I want to go further. I was googling to find a Survey plugin.
>> I want to send a message to requestors and ask them to reply a survey.
>>
>> Is there someting like that in RT?
>>
>> Thanks.
>> --
>>
>>
>> Elton S. Fenner,
>> Analista de Rede,
>> Assembléia Legislativa do RS.
>> +55 51 3210-1249
>>
>>
>>
>>
>> Discover RT's hidden secrets with RT Essentials from O'Reilly Media.
>> Buy a copy at http://rtbook.bestpractical.com
>>
>>     
>
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