[rt-users] Moving a queue between RT servers

Emmanuel Lacour elacour at easter-eggs.com
Fri May 7 15:54:38 EDT 2010


On Fri, May 07, 2010 at 11:41:57AM -0400, Edna Wigderson wrote:
> Hello,
> 
> We need to move an RT queue from one production server to another due to
> internal reorganization. Both servers run RT 3.8.x . So a mysql dump &
> restore of the tickets in the queue will be problematic as it might
> cause ticket # conflicts.
> 
> Is there any easy/clean way of doing this?
> 

I'm just working on this and have to finish next week ;)

I'm writing a script using sql on source DB and RT api on target DB.

Of course, tickets Id will be changed, but I plan to record the old
ticket in a CF. for reference.




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