[rt-users] Problem with replying to tickets

Hossein Rafighi Hossein.Rafighi at triumf.ca
Thu May 13 16:25:16 EDT 2010


Hi all,

I am not sure if this is a feature of 3.8.7 or something that I've done! 
It seems when one replies to a ticket using the RT's web interface 
previous correspondence or the original message is not inline and is not 
displayed over or bellow the reply. I used to see previous messages when 
replying to tickets before the upgrade.

Does anyone know what might be the problem?

Cheers,
Hossein

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