[rt-users] new in RT need help

[abu at rangtel.ca]

Hi,

I am new in RT , I Have install RT in ubuntu.

I need help for to configure incoming  mail.

I need good user documents to start this also.


Can any one help me please

ABU



From: borngunners at aol.com 
Sent: Saturday, May 15, 2010 12:45 PM
To:  
Subject: [rt-users] apache2 fail to start





I have done all the steps in goin live with my RT, but I am having a little problem starting apache2.. In the instructions I am to copy and paste the virtual host settings in httpd.conf file after making a copy of the original one. Other instructions stated that I should have that configured in /etc/apache2/site-enabled/000-default. I have done both procedure and I am not successfull. After I remove the changes that I made in both files back to its original, apache2 successfully restart. I am not sure what I am doing wrong, but apache2 is the hold up for me to go live now.

I am using ubuntu 9.04 distro and RT 3.8.8

Please help....

A little synopsis of what I have is below:

    <VirtualHost *>
       ServerName rt.example.com
       DocumentRoot /opt/rt3/share/html
       AddDefaultCharset UTF-8
     
       PerlModule Apache::DBI
       PerlRequire /opt/rt3/bin/webmux.pl
     
       <Location />
           SetHandler perl-script
           PerlHandler RT::Mason
       </Location>
    </VirtualHost>



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