[rt-users] Date format to set Due Date with scrip?

[Christian Loos]

I think better would be this way:

my $Due = new RT::Date( $self->CurrentUser );
$Due->SetToNow;
$Due->AddDays( 7 );
$self->TicketObj->SetDue( Format =>, 'ISO', Value => $Due->ISO );


-- 
Chris

Am 20.05.2010 14:28, schrieb Steven Platt:
> Hi,
> 
> The config setting ‘Requests should be due in:’ is not working, so I’m
> trying to write a scrip to set the DueDate on ticket creation. I’m on RT
> v3.6.2 and don’t want to upgrade just for this issue.
> 
> Following advice on the wiki I’ve got the following
> 
> Condition:      On Create
> 
> Action:         user defined
> 
> Template:       Global template: blank
> 
> Custom action prep code:        1;
> 
> Custom action cleanup code:
> 
> use Date::Calc qw(:all);
> 
> ($year,$month,$day) = Today([$gmt]);
> 
> ($year2,$month2,$day2) = Add_Delta_Days($year,$month,$day,"7");
> 
> $string = Date_to_Text($year2,$month2,$day2);
> 
> $lower = ISO_LC($string);
> 
> $self->TicketObj->SetDue($lower);
> 
> Due Date is not set though L
> 
> Running this on command line, $lower prints a date formatted as ‘thu
> 27-may-2010’
> 
> I can hack around with the date format if someone can tell me what it
> should be so that RT will accept it into the database (postgres).
> 
> Thanks
> 
> Steve
> 
> Dr Steven Platt
> 
> Bioinformatician
> 
> Health Protection Agency
> 
> Centre for Infections
> 
> London
> 
> ___www.hpa.org.uk/bioinformatics_ <http://www.hpa.org.uk/bioinformatics>
> 
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