[rt-users] (Quick) tickets of a given type

[Jesse Vincent]

On Mon  1.Nov'10 at  8:47:16 +0000, Giuseppe Sollazzo wrote:
> Dear all,
> However, there's one thing we'd like to do and it's not clear if
> it's feasible or not: 'typed' (quick) tickets.
 
I believe you're looking for RT::Extension::QuickCalls, which we built
for another university with the exact same sort of a requirement.

http://search.cpan.org/dist/RT-Extension-QuickCalls/

Best,
Jesse
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