[rt-users] (Quick) tickets of a given type

[Jesse Vincent]

On Mon, Nov 01, 2010 at 01:53:48PM +0000, Giuseppe Sollazzo wrote:
> Hi Jesse,
> 
> thanks a lot for your prompt reply. It looks like exactly what we're
> after. I'll give it a try!
> What about putting it onto the
> http://wiki.bestpractical.com/view/Extensions wiki page?

Please go right ahead! Thanks :)

-jesse
> 
> All the best,
> Giuseppe
> 
> On 01/11/10 13:50, Jesse Vincent wrote:
> >
> >On Mon  1.Nov'10 at  8:47:16 +0000, Giuseppe Sollazzo wrote:
> >>Dear all,
> >>However, there's one thing we'd like to do and it's not clear if
> >>it's feasible or not: 'typed' (quick) tickets.
> >
> >I believe you're looking for RT::Extension::QuickCalls, which we built
> >for another university with the exact same sort of a requirement.
> >
> >http://search.cpan.org/dist/RT-Extension-QuickCalls/
> >
> >Best,
> >Jesse
> 
> 
> -- 
> ____________________________________
> 
> Giuseppe Sollazzo
> Senior Systems Analyst
> Computing Services
> Information Services
> St. George's, University Of London
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> London SW17 0RE
> 
> Email: gsollazz at sgul.ac.uk
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> 

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