[rt-users] RT::Authen::ExternalAuth and multiple LDAP servers

[Giuseppe Sollazzo]

Hi Nick,
I'm not an expert myself but could you please paste the relevant bit of 
the logs? It might help other users understanding the problem.
We use a similar configuration, but with fallback on mySql rather than 
another ldap server and it works without any other parameter.

Giuseppe

On 02/11/10 23:02, Nick Kartsioukas wrote:
> We have RT set up to check 3 AD servers...the theory is that if one is
> down, it will try the next one.  Unfortunately this does not seem to be
> the case...if the first AD server isn't responding to LDAP queries, the
> login just fails.  Attached is the section of our config file relating
> to ExternalAuth.  Any ideas why it's failing after just one attempt, or
> is that how the ExternalAuth extension is supposed to work?
>    


-- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
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