[rt-users] 3.8.7 "Spreadsheet" is broken

[Emmanuel Lacour]

On Wed, Nov 03, 2010 at 10:45:54AM -0400, Jeff Blaine wrote:
> The "Spreadsheet" link exports TSV which completely botches
> the data values associated with our custom fields.  The
> Custom Field data appears in all the wrong columns.
> 

You may use as an alternative the extension
RT::Extension::SearchResults::XLS [1] which produce true Xls format and
so does not suffer from tsv limitations (encoding problems, tab
problems).

[1] - http://search.cpan.org/dist/RT-Extension-SearchResults-XLS/