[rt-users] RT mobile interface

[John Arends]

Ok, I figured out some more specifics:

I pointed my browser (FireFox) at https://rt-system.edu/rt/m and it 
forwarded to https://rt-system.edu/rt/m/index.html

I noticed the link at the bottom is for 
https://rt-system.edu/rt/m?NotMobile=1 and it doesn't work.

If I manually type in https://rt-system.edu/rt/m/index.html?NotMobile=1 
on the address bar it works.


On 11/9/10 6:28 AM, Jesse Vincent wrote:
> I've had a colleague attempt to replicate this with the current CPAN version and he can't.
>
> Can you give me the exact steps from "open up the browser" that demonstrate the issue?
>
>
> On Mon, Nov 01, 2010 at 03:22:34PM -0500, John Arends wrote:
>> On 11/1/10 10:45 AM, Jesse Vincent wrote:
>>>
>>> On Mon, Nov 01, 2010 at 10:29:13AM -0500, John Arends wrote:
>>>> I installed the mobile plugin, and it seems to work pretty well for
>>>> the most part. I noticed in our case the link to return to the
>>>> normal interface doesn't work. Clicking it does nothing. Any ideas?
>>> If you try from a desktop browser does it work?
>> I tried on a desktop and hit the /m/ link and tried clicking on the
>> "not using a mobile browser?" link and it doesn't do anything.
>>
>> The logout doesn't seem to do anything either, but I was guessing
>> that was due to how we authenticated users (through the web server
>> rather than through RT).
>>>> Also I noticed there is no queue view. Is this something that would
>>>> have been challenging to add?
>>> Not particularly, no.
>> This might be something cool to add in the next version. I still
>> don't own a smart phone of any type, but I'm looking at supporting
>> this for those who do.
>>
>>
>>


-- 
John Arends
jarends at illinois.edu
Network Analyst
College of ACES ITCS
University of Illinois at Urbana-Champaign