[rt-users] RTFM: E-mail to RT group upon creation or modification of article?

[Kevin Falcone]

On Mon, Nov 15, 2010 at 10:30:16AM -0500, Jeff Lucas wrote:
> Anyone know if RTFM may be configured to send e-mail upon creation
> and/or modification of an article?  If so, is there doc on how to
> configure this?

There aren't currently any scrips available on non-ticket objects.
In theory you could write a dashboard that shows newly created
articles, but I'm not sure that all the RTFM/Dashboard bugfixes have
trickled out to a release yet

-kevin
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