[rt-users] Editing the issue statement

[Ruslan Zakirov]

Hi,

Any details on reproducing problem and your rt config?

Regards, Ruslan. From phone.
2010 11 15 22:01 пользователь "CLOSE Dave (DAE)" <
Dave.Close at us.thalesgroup.com> написал:
> I have a few tickets which, when opened, did not properly wrap lines.
> The entire issue statement is a single line. When the ticket is selected
> and the issue is displayed, RT only shows me the left-most characters
> of the statement. Is there a way to edit that statement to insert the
> needed NL characters? (RT 3.8.7 on Linux)
> --
> Dave Close, Thales Avionics, Irvine California USA
> Software integration and performance testing
> cell +1 949 394 2124, dave.close at us.thalesgroup.com
>
> I don't send HTML email and I prefer not to receive it.
> HTML email is ugly and a significant security exposure.
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20101116/368f0b0f/attachment.htm>