[rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)

[Brian Thompson]

Thank you Kevin.  I backed out to a pristine copy of our running RT and reinstalled the Extension to no avail (must be our non-standard installation structure as you suggest, something I inherited I'm afraid...).

Thanks again!,

<--Brian-->


-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, November 16, 2010 8:49 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] RT::Extension::PriorityAsString Help Request (Comple & Configuration)

On Tue, Nov 16, 2010 at 08:28:52AM -0800, Brian Thompson wrote:
> Still stuck making this work.  I believe my latest compilation via 
> make is now correct (per Kevin's advice) however I'm not seeing any 
> "priority as a string" functionality.  Does anyone have this working 
> at their site?  If so, did anything beyond the instructions below need 
> to be done?:
> 
> http://search.cpan.org/dist/RT-Extension-PriorityAsString/lib/RT/Exten
> sion/PriorityAsString.pm#INSTALLATION

Followed those directions exactly against a vanilla rt3.8.8 install and it works fine (see screenshot).  I suspect something to do with your unusual installation structure or your previous install which clobbered some installed files.

-kevin