[rt-users] [fwd] Re: RT Mobile UI 0.99 (from: G.Booth at lboro.ac.uk)

[Jesse Vincent]

Garry,

In our testing, this works fine. Perhaps you have the old version stuck in your Mason cache?

> ----- Forwarded message from "G.Booth" <G.Booth at lboro.ac.uk> -----
> 
> Date: Mon, 22 Nov 2010 10:29:34 +0000
> From: "G.Booth" <G.Booth at lboro.ac.uk>
> To: Jesse Vincent <jesse at bestpractical.com>
> Cc: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] RT Mobile UI 0.99
> X-Mailer: CommuniGate Pro Pronto 2.2
> 
> Hi Jesse
> 
> Second issue  (not using a mobile link) is fixed.
> First issue still remains. Im hand crafting a url for testing on our
> test system  of this format (taken from our live system outgoing
> emails):
> 
> https://testsystem/Ticket/Display.html?id=175671
> 
> Is this sort of URL still valid?
> It doesnt error, just takes me to the mobile index page
> 
> regards
> Garry
> 
> 
> On Fri, 19 Nov 2010 13:13:31 -0500
>  Jesse Vincent <jesse at bestpractical.com> wrote:
> > I've just pushed 1.00 to CPAN. tell me if it deals right.
> > 
> > 
> > On Tue, Nov 16, 2010 at 09:02:18AM +0000, G.Booth wrote:
> >> Hi Jason
> >> 
> >> >I asked the same thing last week, but updating to version 0.99
> >> >from CPAN fixed it for me, the mobile browser is automatically
> >> >redirected to the mobile ticket show URL.
> >> 
> >> It seems to be semi-fixed for me, used to get the error that's
> >> been
> >> discussed:
> >> 
> >> Can't call method "id" on an undefined value at /opt/rt3/local/plugins/RT-Extension-MobileUI/html/Callbacks/RT-Extension-MobileUI/Ticket/Display.html/Initial
> >> line 4.
> >> 
> >> This has now stopped, but I cant get the url to go to the ticket
> >> :-[
> >> 
> >> >
> >> >I am seeing the same problem that John Arends reported though,
> >> the
> >> >link to switch to the full interface does not work for me.  I
> >> >tried adding a / after m, but it didn't fix it for me. However,
> >> >if I add the full /index.html after the m, then it does work for
> >> >me:
> >> >
> >> >RT->Config->Get('WebPath')%>/m/index.html?NotMobile=1
> >> >
> >> >~Jason
> >> 
> >> Got this one too :-[
> >> 
> >> regards
> >> 
> >> garry
> > 
> > -- 
> 
> 
> --
> 
> Dr Garry Booth
> IT Services
> Loughborough University
> 
> ----- End forwarded message -----
> 
> -- 

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