[rt-users] scrip to send email suddenly stopped working

John Alberts John.Alberts at exlibrisgroup.com
Sat Nov 27 22:02:00 EST 2010


On 11/27/2010 05:15 PM, Kevin Falcone wrote:
> How about docs/templates.pod which ships with RT?

Ah, I never noticed that was there in the source directory. 
Unfortunately, it doesn't really help much.  It just tells me that I can
use 5 different variables, such as: $Ticket and $Transaction, but
doesn't tell me anything about what fields (values?) that gives me
access to.  Are there any other docs that might provide some insight?


-- 
John Alberts
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Exlibris USA
john.alberts at exlibrisgroup.com




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