[rt-users] Please help with rt-3.9.6

Odhiambo Washington odhiambo at gmail.com
Mon Nov 29 07:27:13 EST 2010


I have installed all perl modules, and I am using Apache22+modperl2.

I am able to launch rt-3.9.6 web UI when I use /opt/rt-3.9/sbin/rt-server
--port 8080

However, when I try using Apache on port 80, I get the error:


[error] [client 192.168.40.79] Mandatory parameter 'ah' missing in call to
RT::Interface::Web::Request->new()\n\t...propagated at
/usr/local/lib/perl5/site_perl/5.10.1/HTML/Mason/PSGIHandler/Streamy.pm line
53.\n

My virtualhost is:

<VirtualHost *:80>
        ServerName rt.testdomain.com
        DocumentRoot /opt/rt-3.9/share/html

        # optional apache logs for RT
        ErrorLog /opt/rt-3.9/var/log/apache2.error
        TransferLog /opt/rt-3.9/var/log/apache2.access
        # LogLevel debug

        <Directory />
                Options FollowSymLinks
                AllowOverride None
                Order deny,allow
                Deny from all
        </Directory>

        AddDefaultCharset UTF-8
        PerlSetEnv RT_SITE_CONFIG /opt/rt-3.9/etc/RT_SiteConfig.pm
        RedirectMatch permanent (.*)/$ $1/index.html
        DocumentRoot "/opt/rt-3.9/share/html"
        <Directory "/opt/rt-3.9/share/html">
                Order allow,deny
                Allow from all
                SetHandler perl-script
                PerlResponseHandler Plack::Handler::Apache2
                PerlSetVar psgi_app /opt/rt-3.9/sbin/rt-server
        </Directory>
</VirtualHost>


Someone please tell me what could be causing this. I have looked all weekend
but cannot nail it down.



-- 
Best regards,
Odhiambo WASHINGTON,
Nairobi,KE
+254733744121/+254722743223
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
Damn!!
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