[rt-users] Database error

Kevin Falcone falcone at bestpractical.com
Mon Oct 4 15:29:56 EDT 2010


On Mon, Oct 04, 2010 at 01:19:12PM -0400, Michael James wrote:
> Hi, running rt 3.8.8 with our database which was upgraded from
> 3.6.4. On some tickets - I've identified 4 or 5 out of ~7800 - I get
> the following error. The ticket headers are displayed but the
> history is not.
> 
> Can't call method "Id" on an undefined value at
> /opt/rt3/local/plugins/RT-FM/lib/RT/URI/fsck_com_rtfm.pm line 133. 

This implies you changed your $Organization between 3.6.4 and 3.8.8
and the RTFM links to tickets broke.

-kevin
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