[rt-users] Including "stalled" tickets in "10 highest tickets I own" and "Tools/My Day" sections
Shannon Adams
shannon_adams68 at yahoo.com
Tue Oct 5 09:32:47 EDT 2010
Running 3.8.6
By default for all users, I need to include tickets with a status of "stalled"
(as well as "open" and "new") so they show up under "10 highest priority tickets
I own" and "Tools/My Day" sections. Will someone let me know what files to
create/modify to make this possible?
Thanks.
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