[rt-users] Stripping Confidentiality and other stuff from emailed tickets, comments, correspondence

[Ruslan Zakirov]

Hi.

If you are talking about incoming mail then it's better to use external tool
before mailgate.

If it's outgoing mail then first of all you have to figure out where you
insert that text.

Regards, Ruslan. From phone.
2010 10 6 18:50 пользователь "Josh Narins" <jnarins at seniorbridge.com>
написал:
> How can I do this?
>
> The company automatically puts a lot of information at the bottom of each
email and between that and the commenting of the original message it gets to
be quite excessive.
>
> I'm happy to modify RT's perl/Mason code directly, if that's what is
required, as long someone tells me where.
>
> I figured it would be rt-mailgate, but I had no luck there.
>
> Thanks in advance,
>
>
>
> Josh Narins
>
> Director of Application Development
> SeniorBridge
> 845 Third Ave
> 7th Floor
> New York, NY 10022
> Tel: (212) 994-6194
> Fax: (212) 994-4260
> Mobile: (917) 488-6248
> jnarins at seniorbridge.com
> seniorbridge.com<http://www.seniorbridge.com/>
>
> [http://www.seniorbridge.com/images/seniorbridgedisclaimerTAG.gif]
>
> ________________________________
> SeniorBridge Statement of Confidentiality: The contents of this email
message are intended for the exclusive use of the addressee(s) and may
contain confidential or privileged information. Any dissemination,
distribution or copying of this email by an unintended or mistaken recipient
is strictly prohibited. In said event, kindly reply to the sender and
destroy all entries of this message and any attachments from your system.
Thank you.
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