[rt-users] RTFM 2.4.3rc1 feedback

Steve McStravick smcstravick at eyelit.com
Thu Oct 7 11:44:50 EDT 2010


No Glaring issues, but here is some feedback.
 
1.       ACL - user can click "Update" article even if they don't have the
right...luckily permissions on the CF's protect updates.
2.       Lists of Classes (e.g. Quick Search, Create an Article)..should be
in Alphabetic order (or optionally if you could defined the order, but
defaults to alpha)
3.       Search KB in menubar, ideally should be a "search all fields"
4.       Kwiki formatting for the CFs is confusing, make it VERY difficult
to add formatted items,...e.g. if you added some SQL:
select a.column,
             b.column2,
             c.column3
from table1 a inner join table2 b on (a.id = b.id)
it turns into a numbered list and adds line padding,etc....even if you wrap
<code> around it.
5.       Article # but not the Article name appears in the 'Refers To' link
of a ticket.
Patched:
diff /opt/rt3/local/html/Elements/ShowLink
/opt/rt3/share/html/Elements/ShowLink
58c58
< % } elsif ( UNIVERSAL::can($member, 'Name') or UNIVERSAL::isa($member,
"RT::FM::Article")) {
---
> % } elsif ( UNIVERSAL::can($member, 'Name')) {
6.       The Custom Field labels (when viewing a ticket) blend in to the
content..I modified the CSS for CFs in general to make them stand out a bit.
 
 
 
 
Thanks,
Steve
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