[rt-users] book?

Thomas Sibley trs at bestpractical.com
Thu Oct 14 09:45:00 EDT 2010


On 14 Oct 2010 08:59, Toni Mueller wrote:
> I thought I should buy the book, but found that it is from 2005, and
> only rarely available in the first place. Will there be a current
> edition, and/or is the book still useful for users of 3.8/3.9?

Rarely available?  It's available in a large variety of formats from
Amazon and O'Reilly: http://bestpractical.com/rt/harrierbook.html

While many of the specific examples and screenshots you'll find only
apply to 3.4, the book also teaches a lot of the general concepts used
by RT and these are just as applicable to newer versions.  It is not the
be all, end all source of RT documentation, but it is a good start.

Thomas



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