[rt-users] Overriding CSS in ticket display?

[Thomas Sibley]

On 14 Oct 2010 11:33, Gary Oberbrunner wrote:
>  I have some tickets that have HTML (coming from email, which was pasted
> from Word), so they have lots of <p class=MsoNormal>...</p> which RT
> displays with a 1em margin, so they get really spaced out.  I can easily
> fix that in main.css or ticket.css like this:
> 
> p.MsoNormal {
>   margin: 0px 0px;
> }
> 
> but how can I make that fix resist being overwritten by new versions of RT?

You're looking for callbacks.  See
http://wiki.bestpractical.com/view/Customizing.

If you told us what version of RT you're running, someone could point
you to the right place to look.

Thomas