[rt-users] General permissions question

[Jesse Vincent]

On Fri, Oct 22, 2010 at 11:03:07AM -0400, Jesse Vincent wrote:
> 
> 
> 
> On Fri 22.Oct'10 at  9:34:40 -0400, Josh Narins wrote:
> 
> > Class 3 won't be users which are seen via Configuration->Users. I still haven't
> > figured out if they count as "Everybody" or "Unprivileged." I'd like them to be
> > able to view any ticket (although I suspect they will rarely use such a power)
> > so I'm giving them ShowTicket and ShowComment and a few other minor privileges.
> > 
> They count as both everybody and unprivileged.  I'd strongly recommend
> giving your unprivileged users the right to showticket and showcomment
> on all tickets unless this will ALWAYS be a private-internal RT.
> 

Er. That's what I get for replying to email before coffee. I 
strongly recommend AGAINST giving your unprivileged users 
showticket/showcomment.

-Jesse