[rt-users] rt_client ruby: Issue with attachments in a multipart email

[Tom Lahti]

So, I went ahead and set up a test case with an RT instance here and made an attachment with a comma in the filename to play with.  There is now an updated rt-client on rubygems.org, version 0.3.3 that addresses the issue and should work.  Let me know if you have any problems.

There are probably additional methods in the API that you haven't seen before as well, read the docs.  I don't think I've broken backward compatibility on this gem ever, but you never know.


--
Tom Lahti, SCMDBA, LPIC-1, CLA
BIT LLC
425-251-0833 x 117




On Oct 24, 2010, at 9:00 PM, Tom Lahti wrote:

> Send me a patch.  I'm the author of that gem.  Or if you need help, send me your email as a text file and I'll look into it.  
> 
> As far as I know roart does not do attachments at all, but that may have changed.  I'm not involved with that gem -- it was made for Rails programmers who are familiar with ActiveRecord, whereas rt-client was made (by me) for a more procedural approach.  As I'm not a rails guy, that paradigm never occurred to me.
> 
> In fact, I think I have some updates on my dev box that I haven't pushed to gemcutter, but I'm sure I haven't addressed your issue.
> 
> On Oct 24, 2010, at 8:14 PM, Thierry Thelliez <thierry.thelliez.tech at gmail.com> wrote:
> 
>> Ok, 2nd correction. sorry.
>> 
>> 
>> The error was not with the multipart, and not with the regular
>> expression.  It is in the line:
>> 
>>    list = th["attachments"].to_s.split(",")
>> 
>> It is splitting the lines based on the presence of commas.  My
>> filename contains a comma...
>> 
>> 
>> 
>> Thierry