[rt-users] Ticket 'Take' field in custom query
Kevin Falcone
falcone at bestpractical.com
Tue Oct 26 18:25:36 EDT 2010
On Thu, Oct 14, 2010 at 10:15:33AM -0700, Kurt Engle wrote:
> I am looking to add the 'Take' ticket option in a custom query that filters new tickets based
> on building location. Creating the query is the easy part but I have not been able to figure
> out how to add the 'Take' option to the query output.
> Anyone have any suggestions or instructions on how to do this?
Edit the Format of your saved search in Advanced, stealing from the
Format for one of the searches that already involves having a Take
link.
-kevin
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