[rt-users] Per UserGroup Search
Kenneth Crocker
kfcrocker at lbl.gov
Thu Oct 28 11:57:37 EDT 2010
Michael,
To the best of my knowledge, there is no way to search for a group. Roles,
yes. You could possibly make a group a "Cc" watcher and then search for
"Cc's".
Also, The "MemberOf" is for Parent/Child" relationships.
Hope this helps.
Kenn
LBNL
On Thu, Oct 28, 2010 at 6:11 AM, Michael P. Carel <mikecarel at yahoo.com>wrote:
>
> Hi to all,
>
> I'm just new and currently exploring RT functionality and features.
> Currently I'm having problem in searching ticket which belong to a certain
> group. I've tried the "MemberOf" search but its not working.
>
> Ex:
> group name: support
> queue: trouble ticket
>
> search:
>
> Queue = 'trouble ticket' AND MemberOf = 'support'
>
>
>
> Thanks in advance for any help and replies.
>
> --Mike
>
>
>
>
>
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