[rt-users] Update.html qoutes TO and CC fields (if you want reply to all)

akos.torok at docca.hu akos.torok at docca.hu
Sat Oct 30 11:55:22 EDT 2010


Hi All,

Problem:
I had a small annoying problem: when I reply to an email on the Display.html
(ticket history) acting as "reply to all" I can see too few information,
only these: who wrote this message and when. No sign of other to's and cc's.
I always had to look into the ticket history to obtain the other recipients
(to's and cc's).

Solution:
Now I put a few lines into the MessageBox file (html/Elements/MessageBox) to
show more header info on the top of the qouted message. (I know it could be
cleaner - I'm not a perl master.)

Next step:
I'd be happy to have a "reply all comment" link at all the transactions on
the Display.html, and fulfilled the "one time cc" field with all the
recipients.
If anyone has manpower to carry on, I would be happy. If not, I'll be back
(sooner or later) with that patch.

Regards,

Akos
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