[rt-users] Multipart templates?

Howard Jones howie at thingy.com
Thu Sep 2 07:57:08 EDT 2010


 Is it possible to create templates in RT where I specify the parts of a
MIME multipart message?

I've got a working HTML template by adding the  Content-type header, but
the plain text conversion produced by RT is suboptimal (strips out
links, mashes tables). I'd rather provide a nicer plaintext version
myself if I can. I was imagining that this might work by me provider the
part boundary and then using it, or something along those lines...

Has anyone had any success with this?

Thanks,

Howie



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