[rt-users] Move ticket queue on date expiry

[Gareth Tupper]

That works a treat - thank you!

-----Original Message-----
From: Tom Lanyon [mailto:tom at netspot.com.au] 
Sent: Thursday, September 02, 2010 2:43 PM
To: Gareth Tupper
Cc: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Move ticket queue on date expiry

On 03/09/2010, at 5:59 AM, Gareth Tupper wrote:
> That sounds great.  Currently, I can build a search that says:
> Status != 'resolved' AND LastUpdated < '2010-09-02' 
> 
> What's the correct syntax for something like:
> 
> Status != 'resolved' AND LastUpdated < (TODAY-3) 


RT uses Perl's Time::ParseDate module for parsing dates, so anything accepted by Time::ParseDate will do...

This:
	LastUpdated < '3 days ago'
would be my preference, but:
	LastUpdated < '- 3 days'
will also work.

Regards,
Tom