[rt-users] Get the selected value of a CustomField with a Script

[Marco.deSousa at billag.com]

Hello Kenn,

Tanks, code work good !

Have a nice Day !

Marco.

From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kenneth Crocker
Sent: Tuesday, September 07, 2010 6:16 PM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Get the selected value of a CustomField with a Script

Marco,

Try "$Ticket->FirstCustomFieldValue('Name of CF')" for templates and
"$self->TicketObj->FirstCustomFieldValue('Name of CF')" for scrips.

I believe there is an example in the book.

Kenn
LBNL
On Tue, Sep 7, 2010 at 8:51 AM, <Marco.deSousa at billag.com<mailto:Marco.deSousa at billag.com>> wrote:
Hello,

I have a ticket with some Custom Fields.

I wrote a scrip and i need to read the Custom Fields values,
but i don't find the command.

For example, if i have a CF myCF(combobox) with values ( red, orange, green),
and user select a value ( red )

What command on my script i can use to get the selected value ?

I look for something like that:
$myColor = $myCF->getSelectedValue;

now $myColor has 'red'




Tanks best regards.

Marco



RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!

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