[rt-users] Modifying placement of custom fields on "Basics" Tab

[Jason A. Smith]

On 09/09/2010 02:40 PM, Dennis Ordanov wrote:
> On Wed, Sep 1, 2010 at 12:11 PM, Dennis Ordanov<daodennis at gmail.com>  wrote:
>> Hi,
>>
>> I am using 3.8.7 on CentOS with a MySQL db.
>>
>> I have four custom fields placed on the basics tab of a ticket, they
>> work great, but I would like to reverse their placement on their page.
>> They are just 4 drop downs for specific ticket categories and clients.
>>   The more specific region is on the right and the cities are on the
>> left and same with the service categories and actual services.
>>
>> https://rt.company.net/Admin/CustomFields/index.html
>>
>>
>> Thanks,
>>
>> Dennis
>>
>
> Anyone, with any sort of hints or tips on where to even begin?

Hi Dennis,

I think you will have to upgrade to 3.8.8 in order to do what you want. 
See the changelog in the announcement, under the section "Custom fields 
ordering and application improvements"

http://lists.bestpractical.com/pipermail/rt-announce/2010-May/000179.html

~Jason