[rt-users] Adding the name of the user entering a comment in the web interface to the template that is used to send an email to CCs

Kevin Falcone falcone at bestpractical.com
Mon Sep 13 10:40:31 EDT 2010


On Wed, Sep 08, 2010 at 10:47:29PM +0200, Christian Loos wrote:
> You can take a look in the wiki or in this files:
> lib/RT/Ticket.pm
> lib/RT/Ticket_Overlay.pm
> lib/RT/Transaction.pm
> lib/RT/Transaction_Overlay.pm

Or, docs/templates.pod which tells you what variables are available

> Am 08.09.2010 22:40, schrieb Matthew Larsen:
> > Thank you for this.  That's what I was looking for.
> > 
> > This comes back to me trying to get familiar with the documentation.  Could you point me to where I can find in the documentation a description of these $Transaction->, $Ticket->, etc objects, or is there a way to explore them by other means?
> > 
> > ML
> 
> 
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
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