[rt-users] MyReminder for nobody

[Kenneth Crocker]

Jain, Paul,

I don't create reminders that are owned by "Nobody" so I don't have that
problem. Do either of you have scrips that automatically create reminders?

Kenn
LBNL

On Mon, Sep 13, 2010 at 9:42 AM, Paul <paul.crovella at gmail.com> wrote:

> On 09/13/2010 08:38 AM, Kevin Falcone wrote:
> > On Sun, Sep 12, 2010 at 08:47:02PM -0400, JAIN JACOB wrote:
> >>    Hi,
> >>    I'm using RT 3.8.8 on RED HAT LINUX 5.0 with apache 2.0.
> >>    I have moved the RT database from RT 3.6.5 to RT 3.8.8 and has run
> the upgrade scripts. But
> >>    when I login to RT on my reminder sections I'm seeing reminders for
> 'nobody' along with the
> >>    reminder that I have set.
> >>    Even non superusers get the same reminder section( reminder for
> nobody). Could you please let
> >
> > MyReminders has searched for
> >
> > $reminders->FromSQL('(Owner = "Nobody" OR Owner =
> "'.$session{'CurrentUser'}->Name.'")'
> >
> > for a long time
> >
> > -kevin
>
> Jain, this bugged me too. Easy fix is to copy
> /path/to/rt/share/html/Elements/MyReminders to
> /path/to/rt/local/html/Elements/MyReminders and remove the 'Owner =
> "Nobody" OR ' chunk.
>
> Not sure why Nobody's reminders are shown by default. My only guess is
> so there'd be an easy way to remind or notify everyone of something.
> Around here, though, people would just miss setting an owner and end up
> confusing the rest of us.
>
> Cheers,
> Paul
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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