[rt-users] WebExternalAuth not working at all

[Jon Davis]

I'm currently running RT 3.8.7 under Ubuntu 10.04 with Apache 2 &
SpeedyCGI.  I am trying to use WebExternalAuth for authentication since I
have my Apache install talking to OpenDS (LDAP).

I have the following config in my RT_SiteConfig.pm
Set($WebExternalAuth , 1);
Set($WebFallbackToInternalAuth , 0);
#Set($WebExternalGecos , 0);
Set($WebExternalAuto , 1);
#Set($AutoCreate, {Privileged => 1});
#Set($WebExternalAuthContinuous, 1);

Apache prompts me for a password, and authenticates me.  In the Apache logs
[1], it shows my username... but RT keeps dumping me back  to the login
screen.  I'd presum seeting WebFallBackToInteralAuth to zero or indef to
make that NOT happen.  I'm at my wits end trying to figure out what is going
on, why it wont authenticate from apache and why it gives me a login screen
even though it isn't supposed to.  I've tried every variation of fiddling
with the configs and I just dont know where to find the debug information
nessiary to fix this.

Please, any help would be GREATLY appreciated
-Jon

[1] 192.168.38.170 - jdavis [13/Sep/2010:12:56:59 -0700] "GET /rt/ HTTP/1.1"
200 2212 "-" "Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US;
rv:1.9.1.6) Gecko/20091201 Firefox/3.5.6"
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