[rt-users] Attachments missing in RESOLVED template

[Johan Sjöberg]

Do you want to change so that all resolve messages are sent to the requestor? In that case you can use http://wiki.bestpractical.com/view/ResolveSendsReply

/Johan

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Miroslav Horvath
Sent: den 14 september 2010 09:28
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Attachments missing in RESOLVED template


thanks, but this doesnt help. We don't want to teach 300 people, that when they need to send some file within Resolved, they have to change something.
And other thing, for RESOLVED template we have another text message as for REPLY. 
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