[rt-users] RT Queue's cached?

[Kenneth Crocker]

Jon,

try clearing the cache from your browser.

Kenn
LBNL

On Tue, Sep 14, 2010 at 6:17 PM, Jon Davis <maillist at konsoletek.com> wrote:

> I'm running RT 3.8.7 on Ubuntu 10.04 under apache2 & mod_perl2.  I
> discovered in my setup/configuration of the Queue's I want... that
> everything is being massively cached.  I make changes to the queues, even as
> far as disabling them... and nothing happens.  Nothing happens in that I go
> back to the main page, stab hard-refresh - and the list doesn't change.  I
> can go and restart apache, and the list doesn't change.  The ONLY way I can
> get them updated is if I go into RT_SiteConfig.pm and change $rtname.  But
> as soon as I change that back to the name it should be - it goes back to the
> old cached list.  Though I will note, if I go into Preferences, the "Default
> Queue" drop down is up to date.
>
> I am confused to all hell why this is happening and where this is coming
> from.  I have not set anything in RT_SiteConfig relating to cache.  I've
> googled about and I can find very little relating to RT and caching.  I even
> tried following the "CleanMasonCache" information from the wiki.  No dice.
> If anyone has some pointers, I'd love to hear it.
>
> -Jon
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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