[rt-users] Change Custom Field layout

[Marco.deSousa at billag.com]

Hello,

Have the same problem, i just can set the order of custom fields in Menu>Configuration>Queue>CF

The problem is you can only move up/down the fields.

I think, there is only an away, we need to overlay some classes, see Chapter 10 (RT essentials),
probably need to change some code in CSS

But perhaps it exist an extention to install that features.

Best regards.

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kobus Bensch
Sent: Thursday, September 16, 2010 10:55 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Change Custom Field layout

Can anybody assist me with changing the layout of CFs when attached to a ticket please
Best Regards
Kobus Bensch
Fullnet Solutions LTD

Sent from my BlackBerry® wireless device

-----Original Message-----
From: "Kobus Bensch" <kbensch at fullnet.co.uk>
Sender: rt-users-bounces at lists.bestpractical.com
Date: Wed, 15 Sep 2010 10:46:40 
To: <rt-users at lists.bestpractical.com>
Reply-To: kbensch at fullnet.co.uk
Subject: [rt-users] Change Custom Field layout

Hello everyone
 
I need to change the Custom field layout. I have a few fields which I can see, but it is all listed in a 2 column display. Some of my CF's I have changed to be bigger and it is now overlapping on the right. So ideally I would like just one column, not 2.
 
Can anybody advise as to where I can change this please?
 
Thanks
 
Kobus

Best Regards
Kobus Bensch
Fullnet Solutions LTD

Sent from my BlackBerry® wireless device

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RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year -- Learn how to get the most out of RT!