[rt-users] Set Comment on CLI Create ?

[Seth Galitzer]

I believe the reason is that when you use "set", you are setting values 
to fields in the ticket.  A comment is not a field in the ticket so much 
as it is an object of a specific type that is attached to a ticket.

If you want to create a ticket and then comment on it, you'll need to 
capture the output from the "rt create" command and get the new ticket 
id from it, then use that for a separate "rt comment" command.

Seth

On 09/16/2010 09:10 AM, Ingo.Itter at ages.de wrote:
>
> Hello,
>
> i read in the past, that there is no way to get an Comment to a ticket,
> that i create ?
>
> I've try:
> opt/rt3/bin/rt create -t ticket set status=new Queue=Operating
> owner=nobody requestors=nagios Comment='This is the Comment'
> subject='Test Subject 2'
>
>
> _______________________________________________________________________
> Geschäftsführer: Rolf Herzog, Thomas Benk
> AGES Maut System GmbH & Co. KG
> AG Düsseldorf HRA 14045, USt-IdNr.: DE 202525868
> AGES International GmbH & Co. KG
> AG Düsseldorf HRA 16636, USt-IdNr.: DE 813749831
> AGES ETS GmbH
> AG Düsseldorf HRB 55580, USt-IdNr.: DE 814789134
>
>
>
>
> RT Training in Washington DC, USA on Oct 25&  26 2010
> Last one this year -- Learn how to get the most out of RT!


-- 
Seth Galitzer
Systems Coordinator
Computing and Information Sciences
Kansas State University
http://www.cis.ksu.edu/~sgsax
sgsax at ksu.edu
785-532-7790