[rt-users] Change Custom Field layout

[Kenneth Crocker]

Kobus,

Well, I've noticed that RT seems to arrange my sequence from left to right
top-down. Let's say I have 6 customfields applied to a queue. The CF I have
listed first is situated top/left on my screen and the CF listed second is
situated top/right, number three on my list is situated 2nd row/left and
number 4 is situated 2nd row/right and on and on. that's seems to be the way
mine are displayed once I have set the order in
Configuration->Queues->TicketCustomFields. Hope this helps.

Kenn
LBNL

On Thu, Sep 16, 2010 at 4:37 PM, Kobus Bensch - No Sig <
kbensch at fullnet.co.uk> wrote:

>  Can anybody help with this as I dont have a clue of what to do and where
> to do it. Some pointers would be helpful.
>
> Thanks
>
> Kobus
>
>
> On 16/09/2010 18:41, Kevin Falcone wrote:
>
> On Wed, Sep 15, 2010 at 10:46:40AM +0000, Kobus Bensch wrote:
>
>  Hello everyone
>
> I need to change the Custom field layout. I have a few fields which
> I can see, but it is all listed in a 2 column display. Some of my
> CF’s I have changed to be bigger and it is now overlapping on the
> right. So ideally I would like just one column, not 2.
>
>  'Changed' how?
> You're going to have to overlay code to make 1 column
>
> -kevin
>
>
>  Can anybody advise as to where I can change this please?
>
> Thanks
>
> Kobus
>
> Best Regards
> Kobus Bensch
> Fullnet Solutions LTD
>
> Sent from my BlackBerry® wireless device
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
>
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
> Last one this year -- Learn how to get the most out of RT!
>
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