[rt-users] Owner does not get emails.

[Kevin Falcone]

On Thu, Sep 16, 2010 at 03:23:43PM -0500, Ashrock wrote:


> I am dealing with this problem since installation. I received
> confirmation of request emails as a creator, also as a AdminCc or
> Cc, on the ticket list. But the administrator, root, or the owner
> never gets an email about the ticket has been created.

You've not said why administrator root or the owner should get emails

> failure. Command output: local: fatal: execvp
> /opt/rt3/bin/rt-mailgate-queue: No such file or directory )

that isn't an RT installed file, why are you executing it?

> @MailCommand , 'sendmailpipe';
> $SendMailArguments = "-oi -t";
> $SendmailPath = "/usr/sbin/sendmail";
> $SenderMustExistInExternaDatabase = undef;

This isn't RT_SiteConfig.pm syntax

> Set($NotifyActor, 0);

You probably want to read up on this setting

-kevin
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